Terms & Conditions

The preceding terms and conditions are applicable to www.sigmapublishers.com projects.


You will own the full copyright to the content we create for you and receive it on the agreed-upon terms. However, we will not own any copyright in the content, and you are free to publish and use it as you see fit.


All services advertised on the website need full payment in advance. The client is responsible for any transaction fees and taxes (if any).


We provide unlimited modifications on provided work as long as requests are submitted within 7 days of delivery, and in rare situations, within 14 days of delivery. All revision requests for customers' orders will be fulfilled as quickly as possible, with a usual response time of 24 hours.

The following is the revision turnaround time based on urgency:

  • For orders with a deadline of up to 24 hours, the revision turnaround time would be 24 hours.
  • For urgent orders with a turnaround time of 24 to 48 hours, the revision turnaround time is 48 hours
  • Revision turnaround time is 72 hours for orders of 48 hours or more.


Before beginning a project, any project needs will be discussed with the clients. Service level conflicts shall be resolved by the terms and requirements agreed upon at the start of the project, these terms and conditions, and good business practices.


You have the right to a complete refund before we begin working on your project. However, after work on a project has started, the refund will be executed after any applicable transaction fees are deducted.

In case of not pleased with a product or our service given by Sigmaelitepublisher.com within 5 days after the conclusion of your transaction, you may seek a refund. If we cannot deliver the desired service through our unlimited revision policy, we will issue a percentage-based refund. If no refund request is sent within five days of your order being delivered, all parties will assume your satisfaction with the supplied goods.


  • The content on www.Sigmaelitepublisher.com includes, but is not limited to, the company's services and does not constitute any advice, certificates, guarantees, or warranties.
  • Neither the company nor any of its affiliates, associates, or employees are liable for any loss or harm that may result to any individual as a result of an inadvertent inaccuracy in the content on this website.
  • At no time shall the company, its affiliates, or associates be liable for any failure of error, performance, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, destruction or theft, or unauthorized access to, modification of, or use of information available on the website.
  • You agree to defend, indemnify, and hold the company, its subsidiaries, affiliated groups, officials, representatives, and staff members harmless from and against any claims, liabilities, damages, losses, and expenses coming out of or in any way linked with (i) your access to or use of our website and the services therein; (ii) your infringement of these Terms of Use; (iii) your breach of any third party right. In addition, without limitation, any intellectual property right, publicity, confidentiality, property or privacy right.
  • You and the company do not have a joint venture, partnership, employment, or agency relationship, which may result in an Agreement or your use of this Site.
  • We deal in a global market, and our personnel may adopt fake names depending on which region they are engaging with to expedite and improve communication with our customers.
Email & Mobile Phone Policy

This policy outlines the terms and conditions regarding the use of email and mobile phone contact information provided to Sigmaelitepublisher.com.

1. Consent and Usage

By providing your email address and/or mobile phone number, you consent to receive communication from Sigmaelitepublisher.com. This includes, transitional messages, periodic updates about your service or project, updates, newsletters, and services delivery e.g. Design attachments, Project updates and Revisions update.

2. Carrier Charges Disclosure

Standard messaging and data rates may apply. Please consult your mobile service carrier for details.

3. Stop & Unsubscribe

If you wish to stop receiving emails or mobile communications, you can:

  • For emails, click the "unsubscribe" link located at the bottom of any email you receive from us.
  • For mobile communications, reply "STOP" or “Unsub” “Unsubcribe” to any SMS message you receive from us. The SMS will will be stopped right away.
4. Frequency of Communication

We will strive to limit the frequency of our communications to a reasonable level. However, there may be exceptions during special update about project or urgent notifications.

5. Security of Information

Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law.

6. Changes to Policy

Sigmaelitepublisher.com reserves the right to modify this policy at any time. Any changes will be posted on our website, and it is your responsibility to review these changes.

7. Contact Us

If you have any questions or concerns regarding this policy, please contact us at support@sigmapublishers.com.


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Client fulfillment is our utmost priority. Ensuring that our customer base is satisfied with all our deliveries, we will guarantee that the book is well-presented and upholds all of today’s publishing standards.
Sigmaelitepublisher.com will cater to all your requirements and collaborate with you to create the perfect product.

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Carole Jet

Carole Jett

'I must say that my experience with Zach the project manager and his team was terrific. They guided me along in the editing and process and were not only helpful but patient. Zach was a personal pleasure to deal with. I also learned along the way and was able to even improve upon my own writing and punctuation. He was always responsive to my questions and problems.'

Azra Hazarika

Azra Hazarika

'Kudos to the amazing team and for sure the people behind it. I've been struggling to publish for years and on a fine October morning I call Sigmaelitepublisher.com and get connected to Daniel. Since then they have made my dream possible and thank you Zach for being available throughout the entire process, and whatever of an issue I'd, he responded me with patience and dedication. I felt heard and I'm glad my book "An Art of Love" is out there and seeking your love for the same!'

Ferals J M Oxford

Ferals J M Oxford

'I finally connected with Daniel Green after being introduced to a few staff members. This review reflects my experience with Sigmaelitepublisher.com as a direct result of Mr. Green's exceptionally professional and personable manner. My goals were reviewed and created to avoid confusion. Opportunities to further develop the creativity of my project(s) were made available - and resulted in explosive success! APS offers various services; however, finding the right agent made all the difference to me. I was not rushed or exploited. Daniel Green was very attentive to my personal preferences; such was the determining factor to remaining a client.
Thank you,'

Kelly Zabinski

Kelly Zabinski

'I struggled for a year trying to get my book published. I was able to do everything from the art and writing but couldn't find a way to get my book out there. Daniel and his team made it possible and did it so fast! Most places charge you an arm and leg, but they offer amazing deals you can't beat. I will continue to go to them for my future books They made it so easy!'



'From the first call and throughout the process the team at Sigma Publishing has been there to help my project push forward. My project manager (Daniel) was very kind and helpful in making this first book that is designed to help others possible. We are at the finish line together now and awaiting publishing. Another review to come... I do recommend giving them a call for your next book.Thank you to all involved.'



'Daniel Green has been very available and helpful in publishing my children's book. We had a few miss communications and some editing problems but in the end the book is just as I had hoped. Daniel was always courteous, patient and ready to help with all the issues this first time publisher had. Thanks'

Myungja Koh

Myungja Koh

'I created a children's book and considered it to publish as self-publishing by KDP. But it's a debut book, and I worried it doesn't look professional because of poor formatting, so contact Sigmaelitepublisher.com. Most of all, Mr. Frank Cooper is an excellent manager. He helped to publish them one by one as if he is a personal coach. Thank you so much!'

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